CHANGE: Water/Sewer Billing

The Village has been approved to move from quarterly billing to monthly billing.  The effective start date will be October 1, 2023.  This means your 3rd quarter bill (July, August, September usage) will be mailed out on October 1, 2023 and due on the 20th.  This also means that the second “late” notice that has been sent out in the past will be eliminated in order to help the effectiveness of our billing period. Therefore, you will receive the original bill at the first of each month and if the bill has not been paid by the 20th, you will automatically receive a disconnection notice…so PLEASE be aware that you will no longer receive a late notice as a reminder you have a bill still due. 

The monthly bills will then begin on November 1st and each month thereafter and will be due on the 20th of each month.  If you receive a disconnection notice and you have not made arrangements for payment, your service will be disconnected.  In order to restore service, you will need to make full payment, plus the re-connection fee.  Schedule No. Mg-1, Amendment No. 35 is available for viewing at the Village Hall.

Please be patient as we navigate these changes. 

Thank you for your cooperation!!

Payment Options

The Village Hall is open to the public; however, please do not enter if you are sick. 

Option 1:  In person at the Village Hall from 8am – 4:30pm.

Option 2:  Drop off in our secure drop-box, located in the Village Hall parking lot near our front entrance.  We will mail a receipt upon request.

Option 3:  Mail your payment to the Village Hall – 206 North Water Street, Albany WI 53502.  We will mail a receipt upon request.

Option 4: Direct Payment through the Village of Albany Utility Department. Reach out to the Clerk’s office and get set up; there’s no fees for this option.

Option 5: By ACH free through DOXO using your bank account. Please have your account number and amount due handy. To pay through DOXO, click here.  You can also pay via credit card through this option as well.

Option 6:  By Credit/Debit Card –; on the right hand side under Make a Payment enter the following code that matches the type of payment you are trying to complete:  7752 (Water/Sewer) ~ 7753 (Fines/Forfeitures) ~ 7754 (Misc) ~ 7751 (Taxes).  This payment method will include a 3% ($3 minimum) administrative fee of the amount paid and a receipt will be generated for you at the time of payment.  Please click Online Payment Instructions if need help with the payment screens.

Dog License

To obtain your 2023 dog license, you can apply in person, drop-box or email.  If your dog has updated rabies information, please provide a copy of that information as well as the fee, which is $5 spayed/neutered and $10 unaltered.  If you chose to provide information via email, we will let you know your fee and once that is received, you will be mailed your new dog license. 


The Village Hall will be closed on Thursday, November 24 and Friday, November 25, 2022!

Labor Day

The Village Hall will be closed on Monday, September 5, 2022! 

Village Hall/Recycle Holiday Hours

The Village Hall is closed for the Holidays as follows:
December 23 ~ Closed at Noon
December 24 ~ Closed All Day
December 31 ~ Closed All Day

The Recycle Center will be closed ALL DAY on December 25

We wish all of you and your families a very happy and healthy Holiday Season!!


Village Streets have chip sealing work scheduled.  Please do not park on the streets marked NO PARKING from July 20 through July 23, 2021.

Any questions, please call Public Works at 608-558-2129 or the Village Hall at 608-862-3240.

Thank you for your cooperation.